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Technology Support

Distribution Technology Services (DTS) is here to support technology needs for all USIS home office users, as well as users in our agency offices and in the field across the country.

What do we support?

  • PC Software/Hardware
  • Troubleshooting Hardware/System Problems
  • System Setup Questions
  • Office Printers and Other Office Hardware
  • Principal Marketing and Illustration Software
  • Advisor Website

Hardware/Software Questions?

  • If you are in an agency office or in the field, you can call 800-786-4461.
  • If you are in USIS home office, you can call either 800-851-3343 or x82886.
  • Alternatively, anyone can get in contact over e-mail by sending a message to DTS@Principal.com.
  • Monday-Thursday: 7am-5:30pm CST, Friday: 7am-5pm

Advisor Website Questions?

  • Please call 800-554-3395
  • Monday-Thursday: 7am-5:30pm CST, Friday: 7am-5pm

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