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Policy Delivery

Follow these general tips for delivering a disability insurance policy. Contact your case coordinator to request an ePolicy.

  • Principal Life mails the policy and includes a Producer Letter that outlines any additional requirements. The requested additional requirements must be submitted before giving the policy to the client. If modifications are needed to the policy, contact the home office at 800-654-4278, option 3, 3.
  • With few exceptions, the policy and Buyer’s Guide should be delivered face-to-face:
    • Review the policy and answer any client questions.
    • Explain the 10-day free-look period which entitles the owner to a refund if he/she requests cancellation within ten days of policy delivery.
  • Obtain the policy owner’s signature for delivery receipt which initiates the free-look period.

Case Submission Methods

All Overnight Mail Life and DI Non-Overnight Mail

Principal Financial Group
711 High Street
Des Moines IA 50392

Principal Financial Group
PO Box 10431
Des Moines, IA 50306-0431

TeleApp scheduling

You can schedule the TeleApp when taking the application. Call toll free 1-888-835-3277 (1-888-TELEAPP) to have the client complete the interview immediately or to schedule one later.

You may also schedule a TeleApp Online.

Note: If the client’s insurability has changed since the application was signed, contact the underwriter before delivering the policy. Do not make any modifications to the policy or the documents attached to the policy delivery package. If any documents are modified, the policy coverage will not be effective.

Important Information

Insurance from Principal® is issued by Principal National Life Insurance Company (except in New York) and Principal Life Insurance Company, 711 High Street, Des Moines, IA 50392. 

DI9487-01 - 08/2018

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