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Group & Voluntary Benefits Servicing

You can count on Principal Life Insurance Company to continue to deliver excellent customer service and support after the sale. We use a team approach consisting of our local sales and service office and centralized support teams. This approach helps ensure you and your clients get answers to your questions faster. And, our online benefit management solutions make it easy for employers to manage their employee benefits 24/7.

Local Sales Offices – Provide account management services for groups with as few as 3 employees related to:

  • Renewals
  • Amendments
  • Alternate product designs and quotes
  • Cross-selling ideas
  • Ongoing enrollment meetings
  • Complex service issues

Group Benefits Administration – Provide personalized assistance by email or phone for general policy questions, status inquiries and requests related to:

  • Billing
  • Eligibility
  • Forms


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