Group Life Claims
At Principal Life, we understand the emotions involved in filing life insurance claims, and the importance of taking care of our customers during this difficult time. We make it a priority to handle life claims quickly and smoothly – generally within seven calendar days of receipt of all proof-of-loss documents. We also assign a personal representative to each filed claim.
Express claims processing enables a decision on death claims under $50,000 to be made within 5 working days of receiving all of the needed information without the employer or beneficiary submitting paperwork.
View program availability (PDF) (GP51922)
Beneficiary support services – including grief support, financial services and will preparation – are available to all group basic life and voluntary term life insurance beneficiaries.
View services provided (PDF) (GP61317)
Not available for group policies issued in New York.
Claims can be filed through a variety of means – mail, phone, fax or web. Claims must be filed by the employer as soon as possible after the death of an employee or family member. The beneficiary also needs to complete a portion of the form.
Accompanying the claim form must be a certified death certificate and a valid Beneficiary Designation form. Additional information may be needed, such as accident or investigative reports, toxicology and/or autopsy reports, trust or estate documentation or guardianship information for any minor beneficiaries.
- Contact your local group sales office.
EC4414E