Life Insurance Directories – Existing Business
Principal® provides you with consultative support before, during and AFTER the sale.
Post-Sale Service
For existing business needs:
- For variable life products dial 800-654-4278, options 4, 2, 1
- For all other life products dial 800-654-4278, option 4, 2, 2
Fax: 866-885-0390
Email: IndLifeService@exchange.principal.com
Mailing Addresses
- Regular mailing address: P.O. Box 10431, Des Moines, IA 50306-0431
- Overnight mailing address: 711 High Street IDPC-A1-N20, Des Moines, 50392-4510
Business Market Administration
Call 800-654-4278, option 2, 1, 2, 4 or use the extension below of your executive benefit administrator.
- Brad Baack, x24106
- Dave Carter, x24111
- Jennifer Frey, x24122
- Craig Grundmeier, x24123
- Tammi Hardie, x24125
- Janea Johnson, x24130
Matt Arndt, Director, x89451
Dave Kingery, Assistant Technical Director, x22521
Claims
800-331-2213
Fax: 866-894-2096
E-mail: IndClaims@exchange.principal.com
- JoAnn Dorrian, Asst. Life Claim Analyst – Waiver Claims
- Dana Fenner, Asst. Life Claim Analyst – Death Claims
- Angela Irons, Claim Examiner – Death Claims
- Lainie Peterson, Life Claim Analyst – Waiver Claims
- Colleen Schneider, Sr. Account Manager – Death and Waiver Claims
- Stan Trevino, Claim Examiner – Death Claims
- Audra Wheatley, Life Claim Analyst – Death Claims
- Steve Zonca, Claim Assistant
Sheila Sandy, Asst. Claims Director, 515-235-9792
Client Relations
Call 800-654-4278 plus the extension below
Fax: 855-596-8336
- Diane Franks, x89455
- Chris Koranda, x35297
- John R. Williams, x89460
- Audra Wheatley, x70686
Mandy Reed, Assistant Director, x89453
Field Relations
- Judy Nelson, x75480
- Amanda Sparks, x79984
Mandy Reed, Assistant Director, x89453
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