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What’s new on the participant website?

When retirement plan participants log in to principal.com, they typically want to get in and out quickly. The latest updates help them make the most of the site and take action.

Guided website tour

For those who like someone to show them around, we have just the thing. A new guided website tour explains what’s on the account overview dashboard. It’ll pop up the first time a participant logs in. It also automatically appears for those who haven’t visited since Jan. 1, 2017. Any participant can take the tour by selecting “Guided tour” on the overview page.

Updated transaction experiences

Last fall, participants began using new online processes for loans and investment transfers. They also started getting status updates on their loans, withdrawals and distributions through text messaging.

We continue to update transaction experiences so participants can more easily do business online. As they do, they’ll get in-the-moment educational information so they can understand potential financial impacts of their decisions. These are next on the list:

  • Withdrawals (May)
  • Investment rebalancing (June)
  • Contributions and deferral changes (June)
  • Distributions for participants no longer employed by the plan sponsor (later 2018)

See the site and the participant experience

Want to learn more? Check out these videos and feel free to share them with your clients.

As participants connect with technology, they’re able to efficiently take action, supported by educational information. They don’t need to be experts and neither do your clients.


Contact your Principal® rep or our Advisor Support Team at 800-952-3343.

For financial professional/institutional use only

Insurance products and plan administrative services provided through Principal Life Insurance Co. Securities offered through Principal Securities, Inc., 800-547-7754, member SIPC and/or independent broker-dealers. Principal Life and Principal Securities are members of the Principal Financial Group®, Des Moines, Iowa 50392.

© 2018 Principal Financial Services, Inc. | HZ2892 | 463566-042018 | 4/2018

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