Part B
We make it easy for your clients to get the coverage they need with two simple options to complete Part B of the insurance application.
- Online Part B—a client-completed self-service solution that provides the fastest, most efficient completion process.
- Telephone interview—a phone interview between the client and a medical application specialist in order to gather information for Part B. This is most appropriate for clients who may desire more assistance in answering medical questions.
Get an overview of the two options available to complete the application Part B for clients' life and/or individual disability insurance coverage.
Producer overview flyer (LH188)
Benefits
- It's free!
- Improved policy issue time. We ask for fewer routine requirements and medical records (for face amounts up to and including $5 million for life insurance). Fewer requirements may lead to faster policy issue.
- Less paperwork and follow up! You can choose whether or not we order the routine requirements for you.
- No more awkward medical questions for you to ask. Reflexive Part B questions for medical, aviation, hazardous sports and travel proactively gather all needed information up front, eliminating costly delays.
- Clients’ medical information is gathered by our professional interviewers, not third-party vendors. And our fast and easy interviews are scheduled at your clients' convenience. You stay in control of the process by receiving a copy of the completed interview.
Great fit with Term insurance
Writing term insurance should be easy and fast, so we’ve made our term underwriting simple and accessible. Use Part B to see how simple it is.
- Unlike many of our competitors, we apply the same underwriting criteria, using the same underwriting manual, for term insurance as we do with our permanent products. Each client is individually underwritten.
- While many competitors exclude Preferred and Super Preferred risk classes from term insurance, we approve qualified Preferred and Super Preferred term cases.
Great with Individual Disability Income Insurance
Part B is the perfect complement when selling individual disability income (IDI) insurance solutions since it helps improve underwriting service time by 25 percent. If you’re selling both life and disability insurance to a client, request a combination Part B interview.
Online Part B:
- Indicate "Online Part B" on the Financial Professional Form. Then initiate the process in one of two ways:
- Complete and submit the online Part B Request Form. An email with a secure link will be sent immediately to the client; or
- Call 888-835-3277 to request the email be sent.
- Clients have 30 days to complete the form once they receive the email. They'll enter the provided verification code, complete the required information (usually takes about 30 minutes), and submit it to us. If they get stuck, they can call the TeleApp Contact Center and get assistance to either work through the rest of the online form or switch to finish it via an interview.
- Once the Part B is complete, the client will receive and e-mail link to e-sign the document.
- After your client has e-signed the Part B, and the rest of the application has been received, a copy will be stored on Principal.com under client Correspondence.
Telephone interview:
- Request to have the client called by an medical application specialist in one of two ways:
- Complete the online Part B Request Form; or
- Call 888-835-3277.
- An medical application specialist will call at the next available time, usually within 1 to 2 days. Interviews may be conducted from 7 a.m. to 6 p.m. CT, Monday through Friday.
- If the client isn't available to take the call, we'll leave a message and send an email with the option to call us back or complete Part B online.
Requesting an interview
When requesting an interview, have the following information available:
- Financial professional's name and telephone number
- Client's name, Social Security number, and date of birth
- Products and total amounts applied for
- Signature state (the signing state)
- Client's telephone number and time to call
Client Brochure (BB10268)
Provides details about Client Completed Part B and includes space to write the scheduled appointment time.
View (PDF)
Client Completed Part B Guide (BB10479)
Get a quick overview as well as questions and answers about the Client Completed Part B process.
View (PDF)
Sample Interview Questions
Listen to sample interview questions. (5:17)
Part B Video (LH182)
This video provides details about how to complete Part B of the application.
View
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